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     Operator's guide - 'UI EHR/PM Transfer Agent'  for Windows Client Server EHRs            (V2.7)
This page contains instructions that automate the download of patient panel information. 
 
Section 1: Computer Setup -  Required components
  1. A Windows computer configured to access the Client's EHR/PM system by using EHR client software
          'Client's EHR/PM' is the client's Electronic Health Records or Practice Management system from which patient records will be extracted
            Note: Choose a computer that can be dedicated to the download function;
               this computer must not to be used for any other purpose during the download process
                    We anticipate the unattended download process will occur off hours, during evenings and weekends.
     
    1. Install macro program into Windows 

             Legacy solutions (XP & Win 7-10):                    Macro Toolworks download                   Plan B Macro: Do_It_again_download


                 Last resort (w/MS mouse & KB)       MS_Keyboard_Mouse_Center download (Win 7 -10,  you must know if you have 32 bit or 64 bit OS version)
       
    2. Drag Macro Toolworks icon to taskbar at bottom
             ('Macro Toolworks' Desktop Icon = Multi color gears)
    3. Confirm there is sufficient local storage space (>50GB) to hold patient information

    4. Create a directory that will hold patient charts
          Make a note of the directory name and location.

    5. A compression (zip, 7zip, pkzip) utility that supports passwords

  2. Another computer to view these online instructions.

=============================

Section 2:  Client site setup - Required staff & accounts:

  1. An experienced EHR/PM user familiar with the Client's EHR/PM
    An online reference desk is provided:  EHR reference documents
  2. A user account for the target EHR and/or PM.
         If possible, Obtain a READ ONLY account in order to eliminate any inadvertent changes to patient chart.
  3. Technical staff:
    Setup download applications & post process files
           Manage client naming conventions, zip w/pw, ftp to processing site, Notifications

=================================

Section 3:  Project report files -

  1. The Project Log file  - Spreadsheet contents: specifications for the client's quality program
  1. The Clients report CMS submission Program Year (PY), Submission Type (ACO/QPP/APM)
  2. Client info
  3. Staffing contact info
  4. Other client site specific administrative information.
  5. User & contact info of personnel who downloaded info
  6. Date/Time of download (start/end)
  7. Method used to transfer information (Browser or EHR windows client application)
  8. EHR information: Type (Client/Server or Cloud based) Revision/version number of EHR and/or PM systems
  9. Computer system used to download info & download directory

Project log file format: Excel (XLS).  
Transmission format:  XLS file is zipped w/PW
Project log file naming convention: For sharecare clientID #FL4100 and date 01-30-2018, Log filename should be: FL4100_20180130_LOG

   B. Communication of results    (To be executed by onsite tech support or ROI admin)

  1. FTP the following files - (filename include account#_date_DatatypeID)
    a. Completed Project log files
    Data relevant to your process stage:  
             b. Initial process step: TA file: Transfer agent file (Represents mouse movements to download 5 patients by MRN)
             c. Subsequent process step: Exported Patient data: All combined in zip file w/PW. 
     
  2. FTP Protocol:
    Contact nickbooth@cuhsm.org for Filezilla configuration file for ftp account access
    Customer management protocol:
          FTP Project log files to:  Subdir name: /client's Sharecare account#
          FTP patient data to subdirectory:  Subdir name: /client's Sharecare account#/clients system#
               Client's system number is identified in Project log file(s).  
  3. Email notification of ftp transfer to filesentinel@cuhsm.org   re:         client's Sharecare account #_date_clients system#

 

Section 4: Reference for instructions: Command Sequence notation

Notation for command execution:

  1. Each command in the list below are executed in the target window described by (parenthesis)

  2. (EHR) Indicates command will be typed/mouse/clicked into EHR application.

  3. (Macro Toolworks) Indicates command will be typed/mouse/clicked  into Macro Toolworks application

  4. (Desktop) Indicates command will be typed/mouse/clicked into Windows Desktop

  5. (Taskbar) Indicates icon will be clicked on in taskbar at bottom of window

     In other words, Focus must be established to the target window before each command step is executed

============================================

Section 5: Instructions: Download electronic charts for 5 patients

  1. (Desktop) Open EHR application . 

  2. (EHR) Expand application to full screen (Review upper right corner of window: When in full screen, two boxes will appear to left of X).
          For this process to function properly, you must keep EHR application in full screen mode.

  3. (EHR) Navigate through EHR menus to select a patient by MRN with several face to face visits during the Program Year  (See PY in Section 3A)  

  4. (EHR) Navigate through EHR menus to export that patient's chart. 

If you do not know how the export patient records:
Take down notes while following these steps to navigate to 'EXPORT' menu

A. Methods that help you find 'EXPORT' menus:

      i. Use the EHR help function (F1)  and search for 'Export' or 'Referral' or 'HIE'
      ii. Identify a EHR poweruser & ask them to demonstrate the Export functions, OR

      iii. Use our collection of online reference documents at this page:  EHR reference documents

  1. (EHR) When you export a patient chart, the EHR will display a dialog box for selecting options:
              Type in filename: Use patient's MRN/Chart Number as filename         
              Select directory to store (Directory location icon: Look for box with 3 buttons
                            Choose directory described in Section 1 step 1d.
              Select patient record type (Longitudinal... or  CCDA  or  CDA)
                        Hint: Select patient record type that includes all visits; Avoid options that only include one date or one visit.

  2. (EHR) Click on  'OK' to start export operation

  3. (EHR) After operation completes, verify that patient chart file has been stored in folder location (See above: Section 1 step 1d.)

  4. (EHR) Practice steps 3-8 with 5 different patients so that you can remember the menu locations

  5. (EHR) Optional: Repeat above process using hot keys to navigate through menus.  
     Hot keys are Combination of ALT, CNTL, cursor and tab keys to navigate menus.  (Example: Hold down ALT key and press F - to display File menu)

     This process will be more reliable if you use hot keys      

  6. (EHR) Close EHR application

================================================================

Section 6: Instructions: Create 'Transfer Agent Training file'

  1. (Desktop) Open EHR application . 

  2. (EHR) Expand application to full screen (Review upper right corner of window: When in full screen, two boxes will appear to left of X).
          For this process to function properly, you must keep EHR application in full screen mode.

  3. (Taskbar) Open 'Macro Toolworks': click 'Macro Toolworks' icon in taskbar (on bottom)

  4. (Macro Toolworks) 'Macro Toolworks' Window will appear

  5. (Macro Toolworks) To begin recording process, click on 'Record': locate icon gallery - 2nd icon w 'green circle w/plus sign'    

  6. (Macro Toolworks) 'Macro Recording' Dialog will appear.  Click on 'Record Now'. 
                  When recording, Macro Toolworks places a small window in lower right corner of screen.

  7. (EHR) Download the electronic charts for 5 different patients by MRN by repeating steps 3-8 as described in Section 5. 
                    There is no rush to this process: Please take your time & minimize mouse clicks.

    Wait for ~ 15 seconds after completion of each patient file. 

  8. (Macro Toolworks) Press 'STOP' key to stop recording.

  9. (Macro Toolworks)  Macro Toolworks will ask 'Do you want to add new item now?'  Click on yes. 

  10. (Macro Toolworks) Verify recording: Use icon 'Blue Circle' to playback process, watch screen & verify proper operations are executed.

  11. (Macro Toolworks)  Save file.  Use menu File=> save.    Filename should include fields: Sharecare Client ID#   AND  date   AND    'TAT'
    Filename fields are to be separated by underscore:
    Example: For sharecare clientID #FL4100 and date 01-30-2018, filename should be: FL4100_20180130_TAT

==================================================================

Section 7: Instructions: Post processing for  'Transfer Agent Training (TAT) file'

  1. (Windows) Open file explorer

  2. (Windows) Navigate to directory setup identified in 'Site Prep' (See ''Section 1 Step D' );

  3. (Zip utility) Zip up files 

  4. (Excel) Record all activities in log file (see Section 3a)

  5. Verify that all filenames include required fields: Client's accountnumber_date_datatypeID.zip
    Fields are to be separated by underscore in filename: Example: FL4100_20180130_TAT.zip
       Explicit datatypeID: TAT - transfer agent trainng, PCPDF - paper chart in PDF format, SB-Superbill, LOG - Project Log file
       Implicit datatypeID: ORU, CCDA, 837

  6. (Filezilla) Transfer results via ftp as directed in Section 3B.

  7. (email) Email list of filenames transmitted & PW to filesentinel@cuhsm.org 

 

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Last modified: Tuesday November 10, 2020.